AI Voice Chat Agent for Customer Support

The Problem

Client was spending $15k/month on 24/7 customer support team. Response times averaged 5-10 minutes, leading to cart abandonment.

The Solution

Built intelligent voice-enabled AI agent using OpenAI Whisper for speech-to-text, GPT-4 for conversation, and ElevenLabs for natural voice responses. Integrated with their existing CRM and order management system.

Key Features

• Voice + Text Support
• Multi-language (5 languages)
• CRM Integration
• Real-time Analytics
• Escalation to Human